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Checking your credit card

Roel
Kaspersky Lab Expert
Posted April 23, 18:23  GMT
Tags: Internet Banking, Credit Cards
0.1
 

This week I received a letter from American Express which stated that my credit card had been temporarily blocked because of potential fraudulent activity. It also said that I needed to call a number to confirm the recent transactions and get the card unlocked.

That seems like a very reasonable thing to do. However the number they asked me to call was not listed on the American Express web site. Though the letter seemed legit I did the only right thing – call their regular number and work things out from there. While digital phishing is the current hot thing to do there are still criminals forging good old snail mail letters to trick users.

It turned out that the number listed was a direct number to their fraud department which isn’t listed on the site. I’ve requested American Express to change their practices.


5 comments

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sniper926

2010 Apr 24, 06:43
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thank you

thank you
your message is very useful

Reply    

qhpandy007

2010 Apr 26, 17:52
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Two good things are done here.

Checked number on the American Express web site.
Called their regular number to conform.

Reply    

richelle

2010 Jun 17, 13:49
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credit card

very unfortunate indeed. credit card companies must refine their procedures for better services. there are lots of visa rewards credit cards in Canada which you can try.

Reply    

kiroshimasylvia

2010 Jul 27, 11:12
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reply

The initiative taken for the concern is very serious and need an attention of every one. This is the concern which exists in the society and needs to be eliminated from the society as soon as possible. I like this particular article. It gives me an additional input on the information around the world Thanks a lot and keep going with posting such information. The people are loosing their moral while becoming modern. The society needs to be attentive that moral value.
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Free Credit Report

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shiva

2011 Mar 15, 21:42
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shiva

At the time of need credit card help us a lot without any investment ...thanx a lot.
Consolidating Credit Card Debt. credit goes to credit card

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